# Retail & Sales

### Use Cases

Drive revenue with AI-assisted sales, product recommendations, and campaign engagement.

## **AI Concierge & Sales Agent**

### **Overview**

Berta transforms how businesses connect with their customers—whether online, in-store, or across digital channels. Acting as both a **personalized sales expert** and a **24/7 concierge**, she delivers seamless, human-like interactions that drive conversion, loyalty, and operational efficiency.

# +60%

Increase in qualified leads

# +60%

Campaign participation uplift

# -70%

Reduction in response time

# -40%

Reduction in operational costs

**Conversational product discovery** and guided selling

**Automated demand forecasting** to prevent stock-outs and overstocks

**Personalized prompts** based on customer preferences and history

Inventory integration and **real-time product matching**

Seamless buying experience with **in-chat payments** and checkout

**Escalation to human agent** when needed

## **AI Inventory & Operations Agent**

### **Overview**

Aria helps retailers run smarter, leaner operations by **automating inventory management, supply chain monitoring, and store-level workflows**. Acting as a **real-time operations assistant**, she ensures the right products are available at the right time, while reducing costs and minimizing inefficiencies.

# -40%

Reduction in stock-outs and overstocks

# +30%

Faster order fulfillment and replenishment cycles

# +25%

Faster order fulfillment and replenishment cycles

**Real-time inventory tracking** across stores, warehouses, and online channels

**Automated demand forecasting** to prevent stock-outs and overstocks

**Smart reordering** with suppliers based on sales velocity

**Real-time error detection** and exception flagging

**Loss prevention** and shrinkage detection through anomaly alerts

Actionable dashboards with **KPI insights**

## **Banking Sales Agent**

### **Overview**

Carla is an AI Agent designed to **boost banking sales** by engaging users through conversational channels and offering relevant products at the right moment— **turning interactions into conversions.**

# +80%

Increase in conversion from personalized offers

# +60%

Improvement in cross-selling effectiveness

# +75%

Automation of frequent product-related queries

# +90%

Instant coverage without human intervention

**Personalized recommendations** via chat

**Real-time comparison** and simulation

**100% conversational flows** within WhatsApp

**Smart lead scoring** and seamless human handoff

**Direct integration** with banking systems and CRMs

**Automated notifications** and sales dashboards