Retail & Sales

Use Cases

Drive revenue with AI-assisted sales, product recommendations, and campaign engagement.

AI Concierge & Sales Agent

Overview

Berta transforms how businesses connect with their customers—whether online, in-store, or across digital channels. Acting as both a personalized sales expert and a 24/7 concierge, she delivers seamless, human-like interactions that drive conversion, loyalty, and operational efficiency.

+60%

Increase in qualified leads

+60%

Campaign participation uplift

-70%

Reduction in response time

-40%

Reduction in operational costs

Conversational product discovery and guided selling

Automated demand forecasting to prevent stock-outs and overstocks

Personalized prompts based on customer preferences and history

Inventory integration and real-time product matching

Seamless buying experience with in-chat payments and checkout

Escalation to human agent when needed

AI Inventory & Operations Agent

Overview

Aria helps retailers run smarter, leaner operations by automating inventory management, supply chain monitoring, and store-level workflows. Acting as a real-time operations assistant, she ensures the right products are available at the right time, while reducing costs and minimizing inefficiencies.

-40%

Reduction in stock-outs and overstocks

+30%

Faster order fulfillment and replenishment cycles

+25%

Faster order fulfillment and replenishment cycles

Real-time inventory tracking across stores, warehouses, and online channels

Automated demand forecasting to prevent stock-outs and overstocks

Smart reordering with suppliers based on sales velocity

Real-time error detection and exception flagging

Loss prevention and shrinkage detection through anomaly alerts

Actionable dashboards with KPI insights

Banking Sales Agent

Overview

Carla is an AI Agent designed to boost banking sales by engaging users through conversational channels and offering relevant products at the right moment— turning interactions into conversions.

+80%

Increase in conversion from personalized offers

+60%

Improvement in cross-selling effectiveness

+75%

Automation of frequent product-related queries

+90%

Instant coverage without human intervention

Personalized recommendations via chat

Real-time comparison and simulation

100% conversational flows within WhatsApp

Smart lead scoring and seamless human handoff

Direct integration with banking systems and CRMs

Automated notifications and sales dashboards